Eighty-three percent of consumers say online reviews influence their perceptions about companies and 80% report that negative online comments changed their purchasing decision
With so much at stake, it’s important to monitor your company’s online reputation daily. Buzzdiggr social listening module helps you watch important industry websites, track key employee mentions and search for real-time social mentions and sentiment.
Understand your citizen happiness. Measure the satisfaction with your current services. Capture leads you didn't have access to before.
Buzzdiggr listens to Social Media and will give you insights about happiness index level. show the citizen that you care and listen to what is being said about you.
Your social channels are the easiest means for your customers to reach you. Buzzdiggr connects with all your social accounts, automatically tags them using our rules engine, and are available for you to respond and reply to.
Operating your social customer care using Buzzdiggr will help you increase customer satisfaction and loyalty, reduce customer support costs and drive customer advocacy.
Better understand your market and your competitors. Buzzdiggr allows you to benchmark your performance against your competitors and always be aware of new market trends, any competitive promotions or offers.
Our Arabic sentiment analysis engine will help you understand the perception of each of your competitors on the social web and where your stand in terms of online reputation.
With our Real-time reporting capabilities, you can analysis the trending topics on the social media and web.
Find out the most discussed shows on social media and have your own accurate viewing rating system
Connect with your audience and respond to their comments and post. Understand what they really like and drive your strategy accordingly
Get every tweet, every post and comment mentioning your brand on Facebook, Twitter and the entire web.
Turn your data into actionable insights. With 100s of reports available, you can visualize the data in different dimensions.
Post to Facebook, Twitter and Google Plus from one single platform with cross channels support and advanced scheduling capabilities
中文, العربية, буряад, No matter what language your customers speak, Buzzdiggr captures mentions in 100+ languages and dialects. Our Natural Language engine is able to detect and analyze the different dialects of the Arabic language, powered by our proprietary Arabic NLP engine.
Location filtering allows you to capture only whats relevant to your location. With filters on the country and city level, you have full control on the nature of mentions captured.
We now have access to social data we never aware it existed. Buzzdiggr is helping us get very timely feedback on our services and performance.