Organization’s nightmare would be an online Crisis that wasn’t seen early and dealt with in the right time, Buzzdiggr can help define the right thresholds and criteria to spot an evolving Crisis early
on to take the right measure with Insights like:
Timeline of events
We identify the causes of crisis and waves of negative press regarding brand.
Crisis buzz
We help you understand the impact of a campaign by monitoring the amount of discussion across social media.
Spot Negative Campaign Patterns
When your brand is under attack, it is important to distinguish genuine conversations from organized campaigns and gauge their impact.
Crisis Tweet mapping
We help you understand the sources from which the campaign discussions took place, as well as the degree of campaign exposure online.
Consumer sentiment angle
Understand consumers’ positive and negative discussions for better response to public concerns.
Brand impact evaluation
observe brand buzz to determine whether or not the crisis severely affected brand’s image online.