B U Z Z D I G G R

loading

Buzzdiggr can have an immediate impact on customer experience, which is the core success factor of any organization or government, and can help measure and assess customer 

and citizen Experience online with Insights like:

Attitudes

How people talk about your brand and product when you’re not ”there,” and how it compares to traditional service channels​

Intensity

Momentum of a topic or issue that could be classified as an opportunity or complain.​

Context

Measure Sentiment and emotion drivers towards the Brand, products and services.​

“Blind Spots”

What are we missing” in relation to NPS or customer satisfaction scores​

Issues and Crises

Spot service and product issues online.

Service Levels

Measure the performance of your social CRM and How quickly your organization responds to issues online.

Sales leads

Customers are always asking online about products and features, and opportunity not to be missed​.

© Buzzdiggr. 2019 All rights reserved.

A Product of IN3 Technology.